Company Policies help you understand how much we value you as our customer. They make sure that you receive quality products and services from us. Policies let you know what we can… or in some circumstances, are NOT allowed to do for you. These policies protect you, the buyer as well as CCGODDESS Lingerie. If you have further questions about any of our policies, feel free to contact us. We are happy to offer clearer details.
assures that the information that you entrust to us remains carefully guarded. This includes your contact information, order information, and financial data. We are content with having you as a customer and as such believe that your private information should not be sold, swapped, or shared with any entities not directly associated with your transaction of business with us.
Placing Your Order / Setting Up An Account
To set up an account before placing your 1st order is very easy. Simply login and set yourself up as a new user. Here you will enter your basic information, such as name, address, company name etc. You will also be able to save all of your information, i.e. past orders, orders in progress, etc. From here, simply add items to your shopping cart. Your current or running totals will always be displayed in the upper right hand side of your page in “My Cart”. This way you always know how much you are spending and have a running total.
You can keep shopping by going back to the main categories or list of brands, or continue with final checkout. Once you complete your payment method and finalize your order, you will receive an immediate email confirmation with confirmation number – this becomes your sales order number and confirms your order was received by us for processing. Use this confirmation sales order number for all references.
Shipping Outside of the USA
We will ship outside of the United States providing that you are happy to give all necessary information and payment of fees required to complete the order. This will help us ship to your destination. Please note that custom made items and manufacturer direct items may take additional time to arrive due to customizing service time, distance of your delivery address, or the location of the manufacturer which prepares the product for you. We will communicate with you via email of all order status details.
Orders typically ship within 2-5 business days after your payment has cleared. Backordered items may arrive in separate shipment(s). Orders ship Monday – Friday with the exception of the observed major USA holidays. Larger more complex orders may take up to 5-10 business days depending on the size of the order. Some products must arrive directly from an overseas manufacturer and will arrive within about 3-4 weeks of your order payment. In all cases we will provide order status updates on our website and current details via your primary e-mail address whenever any delays are evident.
Ground shipping (lowest shipping cost) is selected by default for your shipping option to Domestic lower 48 states excluding Hawaii, Alaska, Guam. Express delivery can be done with additional fees of course at your emailed request for 2nd-Day or Overnight. This express cost is based on weight, your exact location, and dimensions of the shipping box. These additional charges will be added to your invoice AT THE TIME your order is ready to ship and only AFTER we receive your request via email as confirmation of your approval to add the necessary additional shipping cost totals. For all orders, you will receive updated tracking information as it becomes available to CCGODDESS. Please note that most carriers prefer package shipment to PHYSICAL DELIVERY ADDRESSES and not P.O. boxes.
PAYMENT POLICIES (National and International)
PayPal is our primary and preferred payment method: It offers added security of your personal shopping information as your credit or debit card details are NOT
stored with CCGODDESS Lingerie as part of your checkout process on our website.
PayPal also smooths transactions should discounts, refunds, credits etc become neccesary between CCGODDESS.BIZ and your customer account with us. We accept all PayPal transactions. CURRYS CREATIVE CLASSICS (the parent company of CCGODDESS LINGERIE AND FASHIONS/CCGODDESS LINGERIE BOUTIQUE/CCODDESS.BIZ) is 100% PayPal verified.
All final order totals, adjustments, included discounts, taxes, or shipping fees will be finalized on your invoice and emailed to you for the balance due. All funds should be submitted in US Dollars or converted to US Dollars via PayPal to complete your order. You will receive instructions on how to address the payment and of course what balance due amount is required to complete your order process.